Skip to main content
Adding new members to your workspace is simple, but before you get started, there are a few important details to keep in mind.

Billing notice

Sending an invite doesn’t add a charge. A pending invite costs nothing, and you can revoke it before it’s accepted. When someone accepts an invite, billing depends on their role:
  • Owner and Member roles add a billable seat.
  • Viewer roles are free and don’t count toward your seat total.
On an active paid subscription, Tella charges the prorated price of the new billable seat for the time left in your current billing period. Your next renewal includes the seat at its full plan price. During a free trial without a card on file, accepting an Owner or Member invite doesn’t charge you immediately. The seat is included if you start a paid subscription.

Steps to add a team member

  1. Log in to your Tella account.
  2. Click on your workspace name in the top navigation bar.
  3. Select Add and Manage Members from the dropdown menu.
  4. You’ll now see:
    • Current members
    • Any pending invitations

Inviting a new team member

  1. Click Invite.
  2. Enter the email address of the person you want to invite.
    • To invite multiple people, separate the emails with commas.
      • Example: johnny@tella.com, michiel@tella.com
  3. Choose the role for each invitee:
    • Member: Can create, edit, and share videos. This is a paid seat.
    • Owner: Can manage billing and users. This is a paid seat.
    • Viewer: Can watch videos but can’t create or edit them. This is a free seat.
  4. Click Invite.
The email(s) will appear under the Invites section with a status of Pending. You can also revoke any invite at any time.

Review requests to join

When someone requests to join your workspace, workspace owners receive an email notification. Click Review request in the email to switch to the requested workspace and open the Requests tab.
Accepting a request adds the person as a Member and uses a billable seat. On an active paid subscription, Tella charges the prorated seat price for the rest of your current billing period.
You can also review requests in Tella:
  1. Click your workspace name in the top navigation bar.
  2. Select Add and Manage Members.
  3. Open the Requests tab.
  4. Click Accept to add the person or Dismiss to decline the request.

What the invitee will see

The invited user will receive an email that looks like this:
“You’ve been invited to join [Your Name]‘s workspace on Tella.”
Once they click Open Tella and set up their account, they’ll be added to your workspace. If they accept as an Owner or Member on an active paid subscription, Tella adds the prorated seat charge automatically.