Something went wrong error
The “Something went wrong” message can appear in two situations:
Just before you start a recording - so you’re unable to start
At the end of a recording - so you’re unable to stop
When this message it appears, here’s what to do:
Try again, if you can - don’t try a full new video, just do a test
Quit and restart your web browser - most of time this type of error is related to a problem with your web browser and restarting can fix it
If 1 and 2 don’t help, contact support via the in-app menu, or support@tella.com